Reviews

What people are saying about Citadel House Hotel




Summary
4.5

Citadel house hotel- Rating 5/5

Lovely staff , very clean rooms lovely and tidy .Definitely be staying again in the future

Response

Thank you so much for your lovely comments Alison.

Reviewer: Alison| Sun 8th Sep 2024 | 11 hours ago


Loved it! - Rating 5/5

Stayed in a very cosy little room, well furnished and nicely decorated and very clean too. The lady that helped check in was very helpful as well.

Response

Great comments and review score. Much appreciated Riana.

Reviewer: Riana U | Sun 1st Sep 2024 | 1 week ago


Fine - Rating 4/5

Fine hotel, host very nice and warm welcome I was on the top floor which I would not like to get again,clean and tidy hotel, new towels every day, shower could do with some more pressure, other than that very pleasant stay.

Response

Thank you for your lovely comments Alex. Next time i will make sure you are lower down where water pressure is good. Hope you had a good flight home.

Reviewer: Alex| Sat 17th Aug 2024 | 3 weeks ago


A comfortable night- Rating 4/5

This is the third time we've stayed at Citadel House, because it's comfortable. What you might call cheap and cheerful. And the location is perfect for the city centre and music venues. Next time we're in Plymouth we'll definitely stay again.

Response

Great to see you both back again, pleased you enjoyed your stay.

Reviewer: Tony| Mon 17th Jun 2024 | 2 months ago


Summer session- Rating 4/5

Very friendly host, clean comfortable basic room for the price very good value!

Response

Thank you Andrew for your comments.

Reviewer: Andrew D | Sat 15th Jun 2024 | 2 months ago


Good city centre stopover- Rating 4/5

Lovely city centre hotel,ideally situated for visits to the coastal area of Plymouth and harbour fun. Warm supportive welcome from owner to allow early access for luggage drop.

Response

Thanks Nigel for your excellentcomments, it was good meeting you all.

Reviewer: Nigel S | Sun 12th May 2024 | 3 months ago


Amazing Stay - Rating 5/5

I would totally recommend this little hotel, so cute, very clean, such a quiet night's stay and right on the doorstep to the Pavillions.Very friendly and welcoming owner, will definitely stay here again 😊

Response

Fantastic review Karen, thank you so much. Hope you enjoyed your night at the Pavilions and look forward to your return.

Reviewer: Karen S | Sat 11th May 2024 | 4 months ago


Clean and friendly- Rating 4/5

The room was very clean. The guest house was situated very close to the Hoe and ideal for seeing different parts of Plymouth.The owner was very friendly and helpful.

Response

Thank you Carol, it was lovely having you both to stay.

Reviewer: Carol | Thu 9th May 2024 | 4 months ago


Pleasant - Rating 5/5

Reasonable price for a one night stay.Landlady very welcoming.Room clean and functional.Only one draw back room very cold even with heating on but I'm sure that is purely a personal thing.

Response

Great 5 star review Gillian. When I checked the room the radiator was on number 1 and it could have been on number 5.

Reviewer: Gillian| Sun 7th Apr 2024 | 5 months ago


Clean and comfortable- Rating 4/5

Good value for the money, clean and comfortable, only 2 negativesThe room had 2 doors blocked up to other bedrooms but you could hear the other people talking, and although it show's photos of the dining room I was told they don't do breakfast?

Response

Thank you for your comments and I will address the photo of the breakfast room issue. Pleased you enjoyed your stay here at the Citadel.

Reviewer: Dave| Tue 5th Mar 2024 | 6 months ago


Great location, spotlessly clean, fair price , easy booking- Rating 5/5

This is the second time we've stayed at Citadel House.The hotel is a well maintained, Victorian property of a graceful appearance, its spotlessly clean throughout and well decorated, CH offers accommodation with or without ensuite which is priced accordingly.Proprietor is easily contactable and even though we booked a month in advance remembered our requests for arrival and our stay, so great communication and very helpful.Citadel House is 5 min walk to Derrys Cross and 10 mins to Plymouth main high Street and the Theater.There are plenty of carparks within walking distance, on our most recent stay at CH we spoke with the proprietor who arranged an on street parking permit.Cost of stay is very reasonable.

Response

Thank you for such a brilliant review, I feel you said it all.So nice to be appreciated for all our efforts.

Reviewer: Karyn B | Sun 3rd Dec 2023 | 9 months ago


very pleasant stay- Rating 4/5

Thank you for your availability you answerd all our wish

Reviewer: Christophe M | Tue 31st Oct 2023 | 10 months ago


Perfect location- Rating 4/5

Stayed at Citadel House for six nights and it was the perfect stay. Hotel owner was extremely helpful aa was the housekeep staff. My room was was spacious with lovely crisp bedding and the shower in the en-suite had fantastic water pressure with constant hot water, what more do you need.Citadel House is approximately 10 mins walk in to city centre and the same if you fancy a picturesque walk along the coastal path to the Barbican harbour.Like most guesthouse now the Citadel is room only but there are cafes and restaurants near by.There was plenty of street parking and again like most areas in Plymouth you need to pay or display a parking permit .when in Plymouth again I would stay here again .

Response

Great review Wendy, so pleased everything was good for you.

Reviewer: Wendy | Wed 27th Sep 2023 | 11 months ago


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Our Facilities


  • City Breaks
  • Located In City Centre
  • Credit Cards Accepted
  • Family Room Available
  • Romantic Breaks
  • Vegetarian
  • Walking Holidays
  • Free Wifi